JENNA HOMER

Initial consultations typically include the following: An in depth review of: The reason(s) for your visit Your goals Your medical history Lifestyle factors that may be contributing to your symptoms/condition Physiotherapy assessment & treatment Education about the things you can start doing immediately to help with your symptoms Discussions about further assessment and treatment options available to you Initial consultations are ideally 45 or 60 minutes in length. 30 minute initial consultations can be booked, however, your appointment will be an abbreviated version of the above. Initial consultations can be booked as in person or virtual physiotherapy appointments.

Subsequent appointments can be booked as 30, 45, or 60 minute appointments. Appointments involving an internal pelvic exam should be at least 45 minutes in length.

Virtual appointments are available for anyone who is unable to attend in person appointments. On the day of your virtual appointment, you will receive an email with a link to join your appointment. This will be sent to you 30 minutes prior to your appointment. You can also learn more about how to join your virtual appointment by clicking HERE. Before your Appointment, please test and make sure your device is ready to go with working sound and video by clicking HERE. If you have any issues connecting to the call or if the pictures are blurry, please click HERE for some troubleshooting tips.

You can make an appointment through the online booking service. To do so, click on the "Book an Appointment" button in the top right corner of your screen. Please note that my schedule can fill up 6+ weeks in advance. When you book your initial consultation, I recommend you also book 2-3 follow up appointments at 2-3 week intervals to ensure you receive the treatement you need in a timely manner. Your first in person follow-up appointment can be booked within a week of your initial consultation. Appointments can always be cancelled and it is much easier to cancel an appointment than to book one on short notice.

Appointments can be rescheduled up to 24 hours before the scheduled appointment. To reschedule your appointment, click on "Book and appointment" and then log into your account to reschedule your appointment.

At Jenna Homer Physiotherapy, I try to be reasonable and understand that life happens. As best you can, please try to give 24 hours notice for any cancellations or changes to your appointment. Patients who provide less than 24 hours notice may be charged a cancellation fee.

Patients who miss appointments without providing 24 hours notice may be charged the full fee for the missed appointment.

Most clients find they are able to get more out of their physiotherapy appointments when they can attend them alone, however, if brining your baby and/or young children to appointments is the only way that you can attend an appointment, you can absolutely bring them along with you. Please bring your own toys, play mats etc. to entertain your children during your appointment.

Client comfort is of utmost importance, thus, clients are permitted to bring along their partners or a support person for any or all physiotherapy appointments including prepare for birth and internal pelvic assessment/treatment sessions.

Please wear comfortable exercise clothing.

You do not need a doctor's referral to see a physiotherapist.

You do not need a doctor's referral to use your extended health coverage. Following your appointment, you will receive a invoice that you can submit to your health plan provider. Please check with your health plan provider for information regarding your physiotherapy coverage.

Patients with MSP Premium Assistance are eligible for 10 subsidized treatments each year shared between physiotherapy, massage therapy, naturopathy, acupuncture, chiropractic and non-surgical podiatry. Patients will be responsible for the remainder of the appointment fee.

I do not accept ICBC nor WSBC claims. Appointment fees are the responsibility of the patient.